Crowne Plaza Boston - Woburn by IHG

I had a great stay at the Crowne Plaza Hotel. It was comfortable, convenient, and felt very safe, especially as someone staying alone for the night. I didn’t eat at the restaurant, but I ordered takeout and it was easy and convenient. The staff were incredibly friendly and chatty, which made the whole experience feel welcoming. The only downside was that the rooms can be a bit far from the elevators, but it wouldn’t stop me from staying again. It’s also perfectly located near shopping and close to Boston, which made getting around super easy. I’d definitely stay here again!

I had no trouble with anything, the only thing that stopped me from having a better experience was them remodeling the lobby. Which isn't anyone's fault at all, it was just crap timing on my end. The only thing was when i booked the room, the photos online showcased a room that was bigger than the one i got, and online it said it would have both a microwave and mini fridge. It did have the fridge and a coffee maker area however no microwave. They are clean, super sweet staff, and i felt safe parking my car there. Security was active and the hallways were usually quiet. I want to make sure I give one employee recognition by name because she was truly amazing. Destiney checked me in when i arrived and she was beyond friendly. I felt so welcomed and since it was my first time in MA, it was extremely appriciated, so thank you! I will be staying here again.

We recently hosted our annual gala at the Crowne Plaza, and it was an outstanding experience from start to finish. The staff is truly amazing. Sonya helped us with planning and was with us every step of the way. She is professional, attentive, and an absolute pleasure to work with. The event staff the night of the gala was awesome. They were incredibly helpful, accommodating, and always right there when we needed anything. Because of their support, the night was a huge success. We host many events throughout the year at the Crowne Plaza, and we love having our gala there. They consistently deliver excellent service and make every event feel special. Highly recommend for any organization looking to host a memorable event.

We had a great experience at the Crowne Plaza Hotel in Boston. The price was very reasonable, and the hotel itself is beautiful, well-maintained, and extremely clean. The room was very well organized and spotless, which made our stay even more comfortable. The staff was wonderful—friendly, attentive, and welcoming from start to finish. The breakfast was excellent, with a very well-served buffet and a great variety of options, which was a lovely way to start the day. Even though we only stayed for one night, it was more than enough to leave a great impression. We would absolutely stay at this hotel again if we return to Boston for another event or decide to plan a different itinerary in the city.

A good hotel with a huge parking lot and very friendly front desk service. They have a large restaurant and a sports bar in the center! It's really worth stopping by. I had breakfast and a burger there and I highly recommend it! The rooms are large, clean, and comfortable. I had daily service—new towels and sheets. I'm very glad I stayed there. Standard prices.

I stay at a ton of hotels for work travel and I stayed at this one recently for a corporate event. I would trust it enough to stay there again in the future. It was Recently renovated, helpful polite staff, thoroughly clean rooms, and good price vs value. Felt safe there as a woman traveling alone.

I absolutely love this hotel was the reason why i became a IHG rewards member to begin with. Some staff i absolutely adore, some just woke on the wrong side of the bed. I’ve been back recently and it was not up to the standard i once remembered, the rooms need updating the light fixture was near brink of collapsing which concerned me as i had my daughter with me, the bathroom shower had cracks in the flooring,The TVs i would have liked if it offered the Netflix login instead. Free breakfast not included but the breakfast here is amazing. Also unfortunately had to kill a roach and hoping that does not mean there’s an infestation but for what a night cost here a roach should not be in sight, feel as if it has declined to my standards.

Amazing staff at the Check In Desk, Rob and Mai were so helpful they both went out of the way to make it work perfectly for me and showed Exemplary customer service. Hugs to both of you. The restaurant had really good food that was very flavorful, in good quantity and priced fairly. The room was great but with a common problem of a lot of hotel room the lighting could have been brighter but if that is the only less than perfect I can come up with I will still give it a five star review. Great job everyone.